Before you visit
Questions patients ask us
The things people ring up to ask, answered here so you do not have to.
General
How can I get in touch?
The quickest way is to message us right here, we usually reply fast.
What are your opening hours?
Our hours are on this page. Reach out anytime and we'll get back to you.
Where are you located?
You'll find us on the map, come say hi or message us with any questions.
General
Are you open at night or on a public holiday?
Yes, we are open 24 hours, every day of the week, for both consultations and emergencies.
Appointments
Can I just walk in, or do I need an appointment?
You can walk in any time, day or night, for anything urgent. For a routine consultation it helps to book ahead so you are not waiting.
Who will I see for stitches or a minor injury?
Dr. Kabir handles most stitches and minor procedures, and takes the time to explain what he is doing as he goes.
Visit us
Is the hospital accessible if someone uses a wheelchair?
Yes. There is a step-free entrance, an accessible toilet and seating set aside for anyone who needs it.
Do you take card payments?
Yes, debit card and contactless are both fine at reception.
Legal
Will I get a clear bill and a copy of my prescription?
You should leave with your medicine prescription and a bill you can check. If anything on it is unclear, ask reception before you go.